Leadership by Lee Cockrell Essay Example | Topics and Well Written Essays - 1500 words - 1

Leadership by Lee Cockrell - Essay Example The essay "Leadership by Lee Cockrell" analyzes the Lee Cockrell's smart decisions that led him to the success. Lee Cockrell has started his career as a banquet waiter at the Hilton and climbed the ladder of organizational leadership one by one. Before becoming the Vice President of Walt Disney, he worked in various positions such as beverage controller at the Waldorf-Astoria, a manager at Marriot etc. In other words, Lee Cockrell’s primary functional areas were service sector. Since he started his career from the lowest level, he knows the psychology of all types of employees. It should be noted that most of the current managers know nothing about the needs of the employees since they don’t have such working experience. Lee Cockrell had all types of experiences during his tenure of employments and therefore he knows the needs of the employees better than others. The three major challenges faced by Lee Cockrell in running Walt Disney were; keeping up with the changes happening in the service sector, risks developed by the replication of products and services and the increased competition in the service sector. Products and services can easily be replicated. So if your company’s competitive advantage is based on products and services alone, you are at risk. But if it’s based upon products, services, and quality service, then you’ll have a competitive advantage that’s very difficult to match. And you can get quality service only by creating a caring, respectful, people-cantered culture within your company.